Privacy Policy

Effective Date February 1st, 2025.

1. Introduction

Welcome to my website. My name is Loren Sindt, the owner and founder of Calor Business Solutions LLC ("we," "our," or "us"). We respect your privacy and are committed to protecting it through this Privacy Policy. This document outlines how we collect, use, and safeguard your personal information when you visit the website (the "Site") and use our services.

2. Information We Collect

Like many businesses, we also collect information through cookies and similar technologies.

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing information, and any details you provide when booking our services.
Usage Data: Information about how you interact with our Site, including IP address, browser type, and pages visited.
Cookies and Tracking Technologies: We use cookies to enhance your experience and analyze Site traffic. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Analytics Data: We use Google Analytics to monitor and analyze web traffic. You can learn more about how Google Analytics collects and processes data by visiting Google Analytics Privacy Policy.

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Site.

This information is primarily needed to maintain the security and operation of our Site and for our internal analytics and reporting purposes.

More specifically, the information we collect may include:

Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Site. This log data may include your IP address, device information, browser type and settings, pages and files viewed, searches, and device event information (such as system activity and hardware settings).
Device Data: Information about your computer, phone, tablet, or other device used to access the Site, including IP address, device and application identification numbers, location, browser type, hardware model, Internet service provider, and system configuration information.
Location Data: Information about your device’s location, which can be either precise or imprecise. The amount of data collected depends on your device settings. You can opt out of allowing us to collect this information by disabling location services on your device.

3. How We Use Your Information

We use the information collected for the following purposes:

To provide, operate, and improve our Site and related services.
To communicate with you about bookings, inquiries, and customer support.
To send promotional emails (you may opt out at any time).
To comply with legal obligations.
To analyze and enhance user experience using tools like Google Analytics. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

4. Providing Services

When you book a service through our Site, we use your personal information to schedule and deliver your sessions.

Our services are subject to specific cancellation policies. Please refer to our Cancellation Policy for details regarding session cancellations, rescheduling, and refunds.

5. Sharing Your Information

We may share information in specific situations described in this section and/or with the following third parties. We may need to share your personal information in the following situations:

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
Legal Compliance: We may share your information as required by law or in response to a valid request by public authorities (e.g., a court or government agency).

6. Data Security

We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process.

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. For more information on our security measures, please visit: Wix Security Measures Overview.

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy.

We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer time periods.

8. Your Rights & Choices

Withdrawing Your Consent

If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time.

You can withdraw your consent by contacting us using the details in the How Can You Contact Us About This Notice? section below.

However, this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting Out of Marketing and Promotional Communications - You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in emails we send or by contacting us using the details in the How Can You Contact Us About This Notice? section below.

We may still communicate with you for service-related messages necessary for your account or other non-marketing purposes.

California Residents - If you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site.

To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California.

We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

9. User Conduct

By using our Site and services, you agree not to:

Use our Site for any unlawful purpose.
Harass, abuse, or harm others.
Violate intellectual property rights.
Upload malicious software or disrupt Site functionality.
Attempt unauthorized access to restricted areas of our Site.

We reserve the right to restrict or terminate your access to our Site and services if you violate these rules.

10. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with personal data, please contact us at loren@calor.business. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Governing Law

This Privacy Policy shall be governed and construed in accordance with the laws of the State of Florida and Utah, without regard to its conflict of law provisions.

12. Dispute Resolution

Any disputes arising from this Privacy Policy shall be resolved through binding arbitration in the State of Florida and/or Utah, unless otherwise required by law.

13. Third-Party Links

Our Site may contain links to third-party Sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will update this notice as necessary to stay compliant with relevant laws.

The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

15. How Can You Contact Us About This Notice?

If you have any questions about this Privacy Policy, please contact Loren Sindt at:

Email: loren@calor.business

Thank you for trusting us with your personal information. Have a secure and enjoyable experience!